The fine print

Privacy Policy.

How we handle the information you share with us. Last updated 2026-05-26.

Effective date: 2026-05-26

This Privacy Policy explains how The Burgundy ("we," "our," "us"), operated by Cedarwood Asset Management, collects, uses, and discloses information about you when you visit burgundy-website.pages.dev (the "Site"), book a stay, contact us, or otherwise interact with our business.

1. Information we collect

We collect information in three ways:

  • Information you give us directly. When you submit a contact form, group inquiry, or newsletter signup on the Site, we collect your name, email address, phone number (if provided), and any other details you choose to share in a message.
  • Booking information processed by Cloudbeds. When you click "Book Now," you are routed to our booking partner, Cloudbeds, who collects reservation details (dates, guest count, payment information, identification). Cloudbeds processes that data under their own privacy policy — see https://www.cloudbeds.com/privacy-policy/.
  • Information collected automatically. We use analytics tools (such as Google Analytics, Cloudflare Web Analytics, and Microsoft Clarity) to understand how visitors use the Site. These tools collect IP addresses, browser type, device type, pages viewed, time on page, and referring URL. This data is aggregated and not used to identify individuals.

2. How we use your information

We use the information we collect to:

  • Respond to inquiries, requests, and feedback.
  • Process and manage bookings (handled by Cloudbeds).
  • Send marketing emails to people who have opted in (you can unsubscribe at any time using the link in any marketing email).
  • Improve our Site, our services, and our guest experience.
  • Comply with legal obligations.

3. Cookies and similar technologies

The Site uses cookies for two purposes: functional (Cloudflare uses cookies to detect and block malicious traffic) and analytics (to measure site usage). We do not currently use advertising cookies or third-party advertising trackers. You can disable cookies in your browser settings; some Site features may not work as expected if you do.

4. How we share information

We do not sell your personal information. We share information only with:

  • Service providers who help us operate the business — Cloudbeds (booking), our email service provider (newsletter), Cloudflare (hosting and security), and analytics vendors.
  • Legal authorities when required by law, court order, or to protect our rights.

5. Your California (CCPA) privacy rights

If you are a California resident, you have the right to:

  • Know what personal information we collect about you.
  • Request that we delete the personal information we hold about you.
  • Opt out of the sale of personal information (we do not sell information).
  • Not be discriminated against for exercising your CCPA rights.

To exercise these rights, email us at manager@theburgundyinn.com with the subject line "Privacy Request."

6. Your EU (GDPR) privacy rights

If you are in the European Union or United Kingdom, you have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. Contact us at manager@theburgundyinn.com to exercise these rights.

7. Data retention

We keep information for as long as needed to fulfill the purpose for which it was collected, or as required by law. Newsletter subscriber data is kept until you unsubscribe.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure.

9. Children's privacy

The Site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, contact us and we will delete it.

10. Changes to this policy

We may update this policy from time to time. Material changes will be posted here with a new effective date.

11. Contact us

Questions about this policy or your information? Reach out:

The Burgundy
41121 Big Bear Blvd
Big Bear Lake, CA 92315
+1 (858) 799-0213
manager@theburgundyinn.com